1. Overview
At Smart Brand, we strive to provide the best experience for our users. However, if you are not completely satisfied with your purchase, we offer a clear and fair refund and returns policy.
2. Eligibility for Refunds
- You may request a refund within 4 days of the purchase date if you are not satisfied with your experience.
- Refund requests will be considered only if the app has not been used in a manner that violates our terms of service.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact our customer support team at [email protected] or call 9762891294.
- Provide your order number and a brief explanation of the reason for the refund request.
4. Processing Refunds
- Once we receive your refund request, we will review it and respond within 7 business days.
- If your refund request is approved, the amount will be processed back to the original payment method within 7 to 10 business days.
5. Returns
- As a digital product, the Smart Brand app does not support physical returns.
- If you have issues with the app, we encourage you to contact our support team for assistance.
6. Changes to the Policy
Smart Brand reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting in the app.
7. Contact Information
For any questions or concerns regarding our Refund and Returns Policy, please contact us:
- Email: [email protected]
- Mobile: 9762891294